More brands are building custom storefronts and want commerce infrastructure that fits around them, not the other way around. Vrio is built for exactly that. It adds payments, subscriptions and fulfillment to any front end through APIs and hosted services. Solvpath completes the picture by handling the customer experience after the order.
What is Vrio?
Vrio is a headless commerce and subscription platform. It calls its approach Headless 2.0: flexible, developer-first APIs combined with hosted services, which Vrio says can cut implementation and maintenance costs by up to 80%. Vrio is PCI DSS Level 1 and HIPAA certified, and it builds new integrations on a merchant’s behalf.
Everything in Vrio starts with an item and an offer. The item is what you sell, the offer is how you sell it, and both are added to a campaign that holds the branding, checkout and payment setup.
What Vrio does well
Subscription billing
Recurring subscriptions, prepaid plans, trials and one-time sales can run side by side, with flexible billing cycles and dynamic pricing.
Headless checkout, catalog and promotions
A stateful cart works across devices, with a PCI-compliant hosted checkout and hooks for shipping, tax and payment. REST APIs cover products, variants and categories, and the promotions engine supports percentage discounts, BOGO rules and contract pricing.
Fulfillment and workflow automation
Vrio automates shipping and inventory across multiple warehouses and fulfillment providers, and connects payments, fulfillment and other systems through business rules and real-time webhooks.
Where Solvpath fits: everything after the sale
Vrio runs the commerce engine behind your storefront. Solvpath runs the customer experience after the order:
- Support automation. Order status, shipping, billing and account questions get answered and resolved automatically, without a ticket.
- Returns and exchanges. Customers start a return in a few taps, and exchanges and store credit are offered first, so fewer returns turn into refunds.
- Cancellations, and saving them. Order and subscription cancellations run through save offers such as skip, pause, swap or a discount, so more customers stay.
- A branded self-serve portal. One customizable portal that matches your store, where customers manage orders, subscriptions, returns, tracking and support themselves.
- Revenue after the sale. Cross-sells, add-ons and buy-again offers inside the portal turn service moments into new orders.
- TrustIQ and Resolve. TrustIQ is Solvpath’s payment gateway for subscription brands, and Resolve puts a branded receipt in the customer’s banking app so a confusing charge becomes a question, not a chargeback.
For a headless brand, this means you do not have to design and build a post-purchase experience from scratch. Solvpath delivers a branded, ready-made layer that matches your storefront and plugs into the commerce engine you already chose.
What it looks like for a customer
A customer buys a prepaid three-month plan on a custom storefront powered by Vrio’s APIs and hosted checkout. Vrio handles the cart, the payment and the fulfillment routing to the nearest warehouse. When the customer wants to add a second product to the next shipment, they do it in the Solvpath portal, which matches the storefront’s design. When a delivery arrives damaged, they start a replacement in the portal in a minute. When the plan is about to end, Solvpath shows a renewal offer, and they extend it.
The developers did not build any of that post-purchase flow. Vrio runs the commerce engine, and Solvpath runs the experience after it.
How the connection works
Brands connect with Solvpath directly, and Solvpath integrates with Vrio on its side. Order and subscription data stay in sync, and the changes customers make in the Solvpath portal flow back to Vrio. Your developers keep building on Vrio’s APIs, without adding post-purchase features to their roadmap.
Who this pairing is for
Vrio and Solvpath fit subscription and DTC brands with custom front ends, teams that want API-level control over commerce, and businesses that would rather not build and maintain their own customer portal, returns flow and cancellation logic.
Getting started
You can see the full Vrio profile, with screenshots, key facts and the Solvpath customer offer, on our Vrio partner page. To compare it with the other platforms and agencies we work with, browse the Solvpath partner directory.
Vrio and Solvpath FAQs
Does Solvpath work with a headless Vrio storefront?
Yes. Brands connect with Solvpath directly, and Solvpath integrates with Vrio on its side, whatever front end you use.
Do my developers need to build the post-purchase experience?
No. Solvpath provides the branded self-serve portal, automation and save flows, so your team can focus on the storefront.
What does Solvpath handle for Vrio brands?
Support automation, returns and exchanges, order and subscription cancellations and saves, a branded portal and post-sale revenue, plus TrustIQ and Resolve.
Is there a Solvpath offer for Vrio brands?
A dedicated offer is being finalized. See the Vrio partner page for updates.
