More Than a
Subscription Portal.
One branded portal for subscriptions, orders, returns, tracking, shopping and support.One branded portal for every post‑purchase task.
Most portals stop at subscription management. Solvpath gives customers one place to handle everything after the purchase, across every platform you sell on, with retention, returns and revenue built in.Subscriptions, orders, returns, tracking and support in one place, with retention and revenue built in.
Everything Customers Need. All in One Place.
Customers shouldn’t need a ticket to change an order or a separate app to manage a subscription. Solvpath brings every self-service action into one branded experience, so they get answers fast and your team handles less.
Manage Subscriptions
Skip, pause, swap, change frequency or send now. Customers stay in control, and every change follows your rules.
Manage Orders
See pending orders, update addresses, edit items or cancel before fulfillment, without contacting support.
Returns & Exchanges
Start and manage returns in a few taps. Exchanges and store credit are offered first, so fewer returns become refunds.
Order Tracking
Real-time tracking for every order, from every platform, so “where is my order?†never needs to be a ticket.
Shop & Add to Next Order
Customers can buy again, discover cross-sells and add products to their next shipment in one tap.
Customer Support
An AI chatbot answers first, with a smooth handoff to your team when a person is the right answer.
Your Brand. Not a Template.
Every portal matches your store: logo, colors, fonts, imagery and voice. And every customer sees the version that fits their moment, with the right CTAs and offers built in.
Their next routine is scheduled, so the portal leads with one-tap controls and add-ons for the next box.
The order hasn’t shipped yet, so customers can still edit it, add items or change the address without a ticket.
A renewal was declined, so the portal puts a clear Update Card prompt first and makes it easy to reactivate.
The box is on the way, so tracking comes first, with routine add-ons ready for the next shipment.
The plan was canceled, so the portal turns into a win-back: a welcome-back offer and one tap to restart.
The Magic Isin the Moment.
Moments identify each customer at a specific point in their journey. The portal adapts its content, CTAs and offers to that moment, so every visit shows the next best step.
Complete-your-routine products at a member discount, added in one tap.
Last-minute add-ons that ship in the same box.
How-to and what-to-expect cards, plus add-ons for next time.
A win-back discount and one-tap restart, instead of a dead end.
A clear Update Card prompt first, so a declined card doesn’t become a lost customer.
Using Multiple Platforms? One Portal.
Connect multiple platforms to one branded portal to manage all orders and subscriptions.
Lives Inside Your Store.Works Beyond It.
Built to run natively in your store theme.
Add the portal to your Shopify store and style it in the theme editor like any other page. Customers manage Shopify orders alongside orders from your other platforms, all from the same login.
Easy to Build.Easy to Change.
Choose from multiple templates, then turn sections on or off, reorder them and preview every page, moment and device before you publish. No code.
1Drag-and-drop sections
2Preview each moment
3Desktop and mobile
4Support pop-up
Cancels and Returns
Become Saves.
Save flows and return deflection are built in.
When a customer taps cancel or return, they don’t hit a dead end. They go into your branded save and return flows, with offers matched to their reason. Skip, pause, swap, discount, exchange or credit come first. A refund comes last.
- Reason-based offers for every cancel attempt
- Exchanges and instant credits before refunds
- Automated labels and tracking when a return is needed
Every Portal VisitCan Grow Revenue.
Customers come to manage an order. Show them the right product at the right moment, and they leave with more in their next box. Offers, buy-again and cross-sells live right next to the tasks they came to do.
- One-tap add to next order
- Buy again and cross-sell carousels
- Your own banners and exclusive offers
Related Products
Cross-sells with member pricing and a one-tap Add to Next Order button.
Exclusive Offers
Your own banners and stock-up offers, shown to the right customers.
Education
How-to guides and what-to-expect content that keep customers on their routine.
Win-Back
Welcome-back pricing and one-tap reactivation for canceled customers.
See What Customers Do.And What It’s Worth.
Portal Analytics shows how customers use self-service: which actions they take, which flows they finish, where they cancel or return, and how much revenue the portal generates and saves.
Illustrative data
Launch Without the Heavy Lift.
Our team handles the setup with you, from connecting your platforms to launching your branded portal.
Connect
Link Shopify and the subscription, checkout and CRM tools you already use.
Brand
Add your logo, colors, fonts and content, then choose the modules you need.
Set Your Flows
Configure save offers, return options, upsells and support handoff rules.
Launch & Measure
Go live on your site or in Shopify and track results in Portal Analytics.
Frequently Asked Questions
What can customers do in the Solvpath portal?
Does it work if we use more than one platform?
Can the portal live inside our existing store?
What happens when a customer tries to cancel or return?
How much can we customize the design?
What does Portal Analytics track?
Give Customers a Portal That Does More.
Self-service, retention, returns and revenue in one branded portal, across every platform you sell on.Self-service, retention, returns and revenue
in one branded portal.