Every post-purchase moment, on one branded platform.
Tell us about your store and we’ll tailor the walkthrough to your goals.
Our team will reach out shortly to set up your demo.
Please complete the form below and we’ll be in touch.
Prefer to pick a time now? Schedule a meeting
Solvpath turns phone calls, emails, website visitors and digital experiences into a branded, self-service visual experience. In your demo, we’ll show how it handles support, cancellations, returns, chargebacks and payments for a store like yours.
Trusted by Leading Brands
Products that work together after the purchase.
We’ll focus on the ones that matter most to your brand.
Tell us about your store, see it built around your brand, and launch with our team.
Share your platforms, your volume and the problems you want to solve, so we can prepare a demo that fits.
We walk through the products that match your goals: branded flows, your rules and the reporting behind them.
Most merchants are fully up and running within 3–7 business days with no code required, with a dedicated account manager.
Integrations with leading ecommerce platforms. Shopify, Shopify Plus, Recharge, LOOP, Skio, Stay.ai, OrderGroove, BOLD, Checkout Champ, Sticky.io, AdMoji, Next Commerce, Phoenix CRM, VRIO and many others, plus ticket handoff to Gorgias, Zendesk, Help Scout, Richpanel and Tidio.
See how Lunavia, SeraLabs and Relaxium cut churn, automate support and grow revenue with Solvpath.
Solvpath’s self-service model was a game changer. Our customers appreciate the immediate actionability, which led to a dramatic, immediate drop in chargeback rates. We’ve been able to reduce headcount by over 50% while actually serving our customers better and hitting our retention targets.
Solvpath does a great job with downselling, saving sales and subscribers. We couldn’t be happier!
The team at Solvpath is incredible to work with—they were tireless in ensuring a seamless integration and launch, and diligent in monitoring performance to ensure we were meeting our customer service goals.
Book a walkthrough tailored to your goals — self-serve support, cancel saves, smarter returns, chargeback defense, and payments on one branded platform.
End User License Agreement This End User License Agreement is a legally binding agreement between the purchaser and/or end user (“You”, Subscriber”, “Your”), and solvpath LLC (“solvpath”), a New York Limited Liability Company. By clicking “select plan”, “activate now”, “submit”, “order now”, or “purchase” to open an account with solvpath, or any other application made available by solvpath (“Software”), or by your use of the Software, You acknowledge that You have read, understood and agree to the terms and conditions of this Agreement with solvpath. If you are unwilling to accept the terms and conditions of this Agreement, you may not use the Software. You use. Both solvpath and Subscriber may be referred to herein individually as a “Party” and/or collectively as the “Parties.”
This Agreement includes and incorporates the attached Exhibits.
solvpath owns, operates and provides certain proprietary Software and technology that it will make available to Subscriber on a limited basis, as set forth below, for the provision of subscription services to be used by Subscriber for, among other things, automated customer service support, troubleshooting and reporting, and fully automated outbound campaigns (hereinafter referred to as the “Service(s),” as further set forth below). The Software is made available by solvpath to the Subscriber through the website located at https://solvpath.com (“Site”).
Welcome to solvpath.com. By using this website, you agree to be bound by the Terms and Conditions set out below.
Terms & Conditions
Effective Date: June 15, 2026
1. Agreement to Terms
These Terms & Conditions (“Terms”) govern access to and use of the solvpath platform, websites, applications, products, and services (collectively, the “Services”) provided by solvpath LLC (“solvpath,” “we,” “us,” or “our”).
By accessing, purchasing, subscribing to, or using the Services, you (“Customer,” “Merchant,” or “you”) agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.
2. About the Services
solvpath provides software-as-a-service (SaaS) solutions designed to assist merchants with customer support automation, retention, subscription management, returns and exchanges, customer communications, reporting, and related ecommerce operations.
Services may include, but are not limited to:
3. Merchant Control and Responsibility
The Services are configurable software tools.
Customer acknowledges and agrees that it has sole responsibility for configuring, managing, testing, approving, and maintaining all workflows, rules, policies, content, communications, and settings implemented through the Services.
solvpath does not independently determine or approve:
The Services operate according to configurations established, approved, and maintained by the Customer.
Customer remains solely responsible for all business decisions and outcomes resulting from its use of the Services.
4. Data Ownership
Customer retains all right, title, and interest in and to all data, content, customer information, communications, records, and materials submitted to or processed through the Services (“Merchant Data”).
solvpath acquires no ownership rights in Merchant Data.
Customer grants solvpath a limited right to access, process, transmit, store, and use Merchant Data solely as necessary to provide, maintain, support, and improve the Services.
Customer represents and warrants that it has all necessary rights, permissions, and legal authority to provide Merchant Data to solvpath and to authorize solvpath’s processing of such data.
Terms & Conditions
Effective Date: June 15, 2026
1. Agreement to Terms
These Terms & Conditions (“Terms”) govern access to and use of the solvpath platform, websites, applications, products, and services (collectively, the “Services”) provided by solvpath LLC (“solvpath,” “we,” “us,” or “our”).
By accessing, purchasing, subscribing to, or using the Services, you (“Customer,” “Merchant,” or “you”) agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.
2. About the Services
solvpath provides software-as-a-service (SaaS) solutions designed to assist merchants with customer support automation, retention, subscription management, returns and exchanges, customer communications, reporting, and related ecommerce operations.
Services may include, but are not limited to:
3. Merchant Control and Responsibility
The Services are configurable software tools.
Customer acknowledges and agrees that it has sole responsibility for configuring, managing, testing, approving, and maintaining all workflows, rules, policies, content, communications, and settings implemented through the Services.
solvpath does not independently determine or approve:
The Services operate according to configurations established, approved, and maintained by the Customer.
Customer remains solely responsible for all business decisions and outcomes resulting from its use of the Services.
4. Data Ownership
Customer retains all right, title, and interest in and to all data, content, customer information, communications, records, and materials submitted to or processed through the Services (“Merchant Data”).
solvpath acquires no ownership rights in Merchant Data.
Customer grants solvpath a limited right to access, process, transmit, store, and use Merchant Data solely as necessary to provide, maintain, support, and improve the Services.
Customer represents and warrants that it has all necessary rights, permissions, and legal authority to provide Merchant Data to solvpath and to authorize solvpath’s processing of such data.
Terms & Conditions
Effective Date: June 15, 2026
1. Agreement to Terms
These Terms & Conditions (“Terms”) govern access to and use of the solvpath platform, websites, applications, products, and services (collectively, the “Services”) provided by solvpath LLC (“solvpath,” “we,” “us,” or “our”).
By accessing, purchasing, subscribing to, or using the Services, you (“Customer,” “Merchant,” or “you”) agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.
2. About the Services
solvpath provides software-as-a-service (SaaS) solutions designed to assist merchants with customer support automation, retention, subscription management, returns and exchanges, customer communications, reporting, and related ecommerce operations.
Services may include, but are not limited to:
3. Merchant Control and Responsibility
The Services are configurable software tools.
Customer acknowledges and agrees that it has sole responsibility for configuring, managing, testing, approving, and maintaining all workflows, rules, policies, content, communications, and settings implemented through the Services.
solvpath does not independently determine or approve:
The Services operate according to configurations established, approved, and maintained by the Customer.
Customer remains solely responsible for all business decisions and outcomes resulting from its use of the Services.
4. Data Ownership
Customer retains all right, title, and interest in and to all data, content, customer information, communications, records, and materials submitted to or processed through the Services (“Merchant Data”).
solvpath acquires no ownership rights in Merchant Data.
Customer grants solvpath a limited right to access, process, transmit, store, and use Merchant Data solely as necessary to provide, maintain, support, and improve the Services.
Customer represents and warrants that it has all necessary rights, permissions, and legal authority to provide Merchant Data to solvpath and to authorize solvpath’s processing of such data.
Cookie Policy
Effective Date: June 15, 2026
What Are Cookies?
Cookies are small text files stored on your device that help websites function properly
and improve user experience.
How We Use Cookies
solvpath may use cookies and similar technologies to:
Maintain website functionality
Authenticate users
Remember preferences
Measure website performance
Analyze visitor activity
Improve platform functionality
Types of Cookies We Use
Essential Cookies
Required for website functionality and security.
Functional Cookies
Remember preferences and settings.
Analytics Cookies
Help us understand website traffic and visitor behavior.
Performance Cookies
Assist in monitoring and improving website performance.
Third-Party Cookies
Certain third-party services used on our website may place cookies on your device.
These providers may collect information according to their own privacy policies.
Managing Cookies
Most web browsers allow users to manage, block, or delete cookies through browser
settings.
Disabling cookies may affect website functionality.
Changes to this Policy
We may update this Cookie Policy periodically by posting revised versions on our
website.
Contact
support@solvpath.com
877-805-4520
Effective Date: June 15, 2026
Customers may not use the solvpath platform to:
Customers are solely responsible for content, communications, workflows, business
rules, support responses, refund decisions, return policies, subscription management
policies, cancellation handling, and all customer-facing experiences configured within
the platform.
Solvpath reserves the right to suspend or terminate access for violations of this policy.
Violations may result in account suspension, termination, legal action, or other remedies
available under applicable law.
