October 4, 2026

Next Commerce and Solvpath: Performance Marketing Commerce With a Stronger Customer Journey

Next Commerce and Solvpath announced their partnership in April 2026. Here is what each platform does and how NEXT brands use Solvpath after the sale…..
Next Commerce and Solvpath partner spotlight

In April 2026, Next Commerce announced its partnership with Solvpath to give its merchants more ways to customize and own their customer journeys. It is a natural pairing. NEXT is built to launch and scale offers for performance marketers. Solvpath is built for the customer relationship after the order. This post covers what each one does and how they fit together.

What is Next Commerce?

Next Commerce, or NEXT, calls itself the ecommerce platform built for performance marketing. It covers custom checkouts and upsells, payments across multiple gateways, and a native subscription engine with no added fees. Next Commerce says 250+ DTC brands run on NEXT.

NEXT is designed for teams that live in their ad accounts. New funnels, offers and upsells can be launched and tested quickly, and the platform is built to turn more of that paid traffic into orders.

What Next Commerce does well

Campaigns, checkouts and upsells

The NEXT Campaigns app launches landing pages, checkouts and upsells through the Campaigns API and the Campaign Cart JS SDK. Marketing teams can build tailored, high-converting funnels without waiting on a full development cycle.

Payments across gateways

NEXT Payments lets you use different gateways at different stages of the funnel, with built-in 3DS2 protection.

Native subscriptions and ShopSync

The native subscription engine lets brands own their recurring revenue at no added cost. The ShopSync app links a Shopify store to NEXT and syncs orders, so you can run custom funnels on NEXT and keep Shopify for everything else.

Where Solvpath fits: everything after the sale

NEXT gets the customer to the order. Solvpath makes sure the experience after the order is just as strong. That covers every post-purchase moment a brand has to handle:

  • Support automation. Order status, shipping, billing and account questions get answered and resolved automatically, without a ticket.
  • Returns and exchanges. Customers start a return in a few taps, and exchanges and store credit are offered first, so fewer returns turn into refunds.
  • Cancellations, and saving them. Order and subscription cancellations run through save offers such as skip, pause, swap or a discount, so more customers stay.
  • A branded self-serve portal. One customizable portal that matches your store, where customers manage orders, subscriptions, returns, tracking and support themselves.
  • Revenue after the sale. Cross-sells, add-ons and buy-again offers inside the portal turn service moments into new orders.
  • TrustIQ and Resolve. TrustIQ is Solvpath’s payment gateway for subscription brands, and Resolve puts a branded receipt in the customer’s banking app so a confusing charge becomes a question, not a chargeback.

For performance marketers, this matters for one simple reason: every customer you keep is a customer you do not have to buy again. Solvpath protects the revenue that NEXT helps you win.

What it looks like for a customer

A shopper sees a video ad, lands on a NEXT funnel and buys a bundle with an upsell, all on a checkout the marketing team launched that week. Days later, she wants to know where her order is. The Solvpath portal shows live tracking, so there is no ticket. A month later, she receives a product she does not love and starts a return. Solvpath offers an exchange for a different variant first, and she takes it. On her next visit to the portal, she sees a complete-your-routine offer and adds it to her order.

NEXT won the first sale. Solvpath turned the moments after it into a better experience and more revenue.

How the connection works

Brands connect with Solvpath directly, and Solvpath integrates with NEXT on its side. Order and subscription data stay in sync, and the actions customers take in the Solvpath portal flow back to NEXT. Your team keeps building funnels in NEXT, and your customers get a branded, self-serve experience after they buy.

Who this pairing is for

NEXT and Solvpath fit DTC brands that grow through paid media, sell subscriptions or repeat-purchase products, and want to own the full customer journey instead of handing it to a patchwork of tools. Brands that already use ShopSync to pair Shopify with NEXT can add Solvpath without changing that setup.

Getting started

You can see the full Next Commerce profile, with screenshots, key facts and the Solvpath customer offer, on our Next Commerce partner page. To compare it with the other platforms and agencies we work with, browse the Solvpath partner directory.

Next Commerce and Solvpath FAQs

Are Next Commerce and Solvpath official partners?

Yes. Next Commerce announced its partnership with Solvpath in April 2026.

How do NEXT brands connect to Solvpath?

Brands connect with Solvpath directly, and Solvpath integrates with Next Commerce on its side.

What does Solvpath handle for NEXT brands?

Support automation, returns and exchanges, order and subscription cancellations and saves, a branded self-serve portal and post-sale revenue, plus TrustIQ and Resolve.

Is there a Solvpath offer for Next Commerce brands?

A dedicated offer is being finalized. See the Next Commerce partner page for the latest.

About Solvpath

Solvpath, the post-purchase platform

Solvpath is the post-purchase platform for ecommerce brands. We turn support, cancellations, returns, and chargebacks into branded, self-service experiences that protect revenue and keep customers coming back.

Solvpath logo
End User License Agreement

End User License Agreement This End User License Agreement is a legally binding agreement between the purchaser and/or end user (“You”, Subscriber”, “Your”), and solvpath LLC (“solvpath”), a New York Limited Liability Company. By clicking “select plan”, “activate now”, “submit”, “order now”, or “purchase” to open an account with solvpath, or any other application made available by solvpath (“Software”), or by your use of the Software, You acknowledge that You have read, understood and agree to the terms and conditions of this Agreement with solvpath. If you are unwilling to accept the terms and conditions of this Agreement, you may not use the Software. You use. Both solvpath and Subscriber may be referred to herein individually as a “Party” and/or collectively as the “Parties.”
This Agreement includes and incorporates the attached Exhibits.
solvpath owns, operates and provides certain proprietary Software and technology that it will make available to Subscriber on a limited basis, as set forth below, for the provision of subscription services to be used by Subscriber for, among other things, automated customer service support, troubleshooting and reporting, and fully automated outbound campaigns (hereinafter referred to as the “Service(s),” as further set forth below). The Software is made available by solvpath to the Subscriber through the website located at https://solvpath.com (“Site”).

Solvpath logo

Welcome to solvpath.com. By using this website, you agree to be bound by the Terms and Conditions set out below.

All Sales/Promotions:

Terms & Conditions

Effective Date: June 15, 2026
1. Agreement to Terms
These Terms & Conditions (“Terms”) govern access to and use of the solvpath platform, websites, applications, products, and services (collectively, the “Services”) provided by solvpath LLC (“solvpath,” “we,” “us,” or “our”).
By accessing, purchasing, subscribing to, or using the Services, you (“Customer,” “Merchant,” or “you”) agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.
2. About the Services

solvpath provides software-as-a-service (SaaS) solutions designed to assist merchants with customer support automation, retention, subscription management, returns and exchanges, customer communications, reporting, and related ecommerce operations.
Services may include, but are not limited to:

  • Support Automation
  • Retention
  • Returns
  • Resolve
  • Engage
  • Customer Portals
  • Reporting and Analytics
  • Messaging and Communication Tools
  • APIs and Integrations
  • Additional products and services introduced by solvpath from time to time

3. Merchant Control and Responsibility

The Services are configurable software tools.

Customer acknowledges and agrees that it has sole responsibility for configuring, managing, testing, approving, and maintaining all workflows, rules, policies, content, communications, and settings implemented through the Services.

solvpath does not independently determine or approve:

  • Return policies
  • Refund policies
  • Exchange policies
  • Subscription policies
  • Cancellation policies
  • Customer support responses
  • Retention offers
  • Promotional messaging
  • Customer-facing content
  • Merchant business rules

The Services operate according to configurations established, approved, and maintained by the Customer.

Customer remains solely responsible for all business decisions and outcomes resulting from its use of the Services.
4. Data Ownership
Customer retains all right, title, and interest in and to all data, content, customer information, communications, records, and materials submitted to or processed through the Services (“Merchant Data”).
solvpath acquires no ownership rights in Merchant Data.
Customer grants solvpath a limited right to access, process, transmit, store, and use Merchant Data solely as necessary to provide, maintain, support, and improve the Services.
Customer represents and warrants that it has all necessary rights, permissions, and legal authority to provide Merchant Data to solvpath and to authorize solvpath’s processing of such data.

Terms & Conditions

Effective Date: June 15, 2026
1. Agreement to Terms
These Terms & Conditions (“Terms”) govern access to and use of the solvpath platform, websites, applications, products, and services (collectively, the “Services”) provided by solvpath LLC (“solvpath,” “we,” “us,” or “our”).
By accessing, purchasing, subscribing to, or using the Services, you (“Customer,” “Merchant,” or “you”) agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.
2. About the Services

solvpath provides software-as-a-service (SaaS) solutions designed to assist merchants with customer support automation, retention, subscription management, returns and exchanges, customer communications, reporting, and related ecommerce operations.
Services may include, but are not limited to:

  • Support Automation
  • Retention
  • Returns
  • Resolve
  • Engage
  • Customer Portals
  • Reporting and Analytics
  • Messaging and Communication Tools
  • APIs and Integrations
  • Additional products and services introduced by solvpath from time to time

3. Merchant Control and Responsibility

The Services are configurable software tools.

Customer acknowledges and agrees that it has sole responsibility for configuring, managing, testing, approving, and maintaining all workflows, rules, policies, content, communications, and settings implemented through the Services.

solvpath does not independently determine or approve:

  • Return policies
  • Refund policies
  • Exchange policies
  • Subscription policies
  • Cancellation policies
  • Customer support responses
  • Retention offers
  • Promotional messaging
  • Customer-facing content
  • Merchant business rules

The Services operate according to configurations established, approved, and maintained by the Customer.

Customer remains solely responsible for all business decisions and outcomes resulting from its use of the Services.
4. Data Ownership
Customer retains all right, title, and interest in and to all data, content, customer information, communications, records, and materials submitted to or processed through the Services (“Merchant Data”).
solvpath acquires no ownership rights in Merchant Data.
Customer grants solvpath a limited right to access, process, transmit, store, and use Merchant Data solely as necessary to provide, maintain, support, and improve the Services.
Customer represents and warrants that it has all necessary rights, permissions, and legal authority to provide Merchant Data to solvpath and to authorize solvpath’s processing of such data.

Solvpath logo

Terms & Conditions

Effective Date: June 15, 2026
1. Agreement to Terms
These Terms & Conditions (“Terms”) govern access to and use of the solvpath platform, websites, applications, products, and services (collectively, the “Services”) provided by solvpath LLC (“solvpath,” “we,” “us,” or “our”).
By accessing, purchasing, subscribing to, or using the Services, you (“Customer,” “Merchant,” or “you”) agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.
2. About the Services

solvpath provides software-as-a-service (SaaS) solutions designed to assist merchants with customer support automation, retention, subscription management, returns and exchanges, customer communications, reporting, and related ecommerce operations.
Services may include, but are not limited to:

  • Support Automation
  • Retention
  • Returns
  • Resolve
  • Engage
  • Customer Portals
  • Reporting and Analytics
  • Messaging and Communication Tools
  • APIs and Integrations
  • Additional products and services introduced by solvpath from time to time

3. Merchant Control and Responsibility

The Services are configurable software tools.

Customer acknowledges and agrees that it has sole responsibility for configuring, managing, testing, approving, and maintaining all workflows, rules, policies, content, communications, and settings implemented through the Services.

solvpath does not independently determine or approve:

  • Return policies
  • Refund policies
  • Exchange policies
  • Subscription policies
  • Cancellation policies
  • Customer support responses
  • Retention offers
  • Promotional messaging
  • Customer-facing content
  • Merchant business rules

The Services operate according to configurations established, approved, and maintained by the Customer.

Customer remains solely responsible for all business decisions and outcomes resulting from its use of the Services.
4. Data Ownership
Customer retains all right, title, and interest in and to all data, content, customer information, communications, records, and materials submitted to or processed through the Services (“Merchant Data”).
solvpath acquires no ownership rights in Merchant Data.
Customer grants solvpath a limited right to access, process, transmit, store, and use Merchant Data solely as necessary to provide, maintain, support, and improve the Services.
Customer represents and warrants that it has all necessary rights, permissions, and legal authority to provide Merchant Data to solvpath and to authorize solvpath’s processing of such data.

Cookie Policy

Effective Date: June 15, 2026
What Are Cookies?
Cookies are small text files stored on your device that help websites function properly
and improve user experience.
How We Use Cookies
solvpath may use cookies and similar technologies to:
 Maintain website functionality
 Authenticate users
 Remember preferences
 Measure website performance
 Analyze visitor activity
 Improve platform functionality

Types of Cookies We Use
Essential Cookies
Required for website functionality and security.
Functional Cookies
Remember preferences and settings.
Analytics Cookies
Help us understand website traffic and visitor behavior.
Performance Cookies
Assist in monitoring and improving website performance.
Third-Party Cookies
Certain third-party services used on our website may place cookies on your device.
These providers may collect information according to their own privacy policies.
Managing Cookies
Most web browsers allow users to manage, block, or delete cookies through browser
settings.
Disabling cookies may affect website functionality.
Changes to this Policy
We may update this Cookie Policy periodically by posting revised versions on our
website.
Contact
support@solvpath.com
877-805-4520

Solvpath logo

Effective Date: June 15, 2026
Customers may not use the solvpath platform to:

  • Violate any law or regulation
  • Infringe intellectual property rights
  • Send spam or unsolicited communications
  • Distribute malware or harmful code
  • Engage in fraudulent activity
  • Attempt unauthorized access to systems or data
  • Interfere with platform performance or security
  • Misrepresent products, services, or business practices
  • Collect information without proper authorization

Customers are solely responsible for content, communications, workflows, business rules, support responses, refund decisions, return policies, subscription management policies, cancellation handling, and all customer-facing experiences configured within the platform.

Solvpath reserves the right to suspend or terminate access for violations of this policy. Violations may result in account suspension, termination, legal action, or other remedies available under applicable law.
  • Violate any law or regulation
  • Infringe intellectual property rights
  • Send spam or unsolicited communications
  • Distribute malware or harmful code
  • Engage in fraudulent activity
  • Attempt unauthorized access to systems or data
  • Interfere with platform performance or security
  • Misrepresent products, services, or business practices
  • Collect information without proper authorization


Customers are solely responsible for content, communications, workflows, business
rules, support responses, refund decisions, return policies, subscription management
policies, cancellation handling, and all customer-facing experiences configured within
the platform.

Solvpath reserves the right to suspend or terminate access for violations of this policy.
Violations may result in account suspension, termination, legal action, or other remedies
available under applicable law.