AI machine learning
smart help desk
engineered to provide better answers, faster
Harnessing the power of AI and machine learning, Solvpath’s Smart Help Desk delivers immediate, relevant answers to your visitors’ most frequently asked questions, using robust analytics to see what they are saying and doing.
highly relevant answers from
real-time analytics
This interactive help desk platform with learning capabilities collects data end points from a host of sources to
grow smarter and give the best answers to your customers’ questions – instantly.
grow smarter and give the best answers to your customers’ questions – instantly.
From the Campaign Itself
Customer status and history provide
important background information
to FAQ responses
From the Demographic
Google analytics offer insight into
e-commerce customers’ wants
and needs
From FAQ History
Customer reactions to the helpfulness
of FAQ responses assists in refining
the answers
increased customer support efficiency
- everybody wins
Satisfied Customers
Intelligent FAQ platform delivers the right answers, right away, 24/7, regardless of customer volume.
Your Team Works Smarter, Not Harder
AI takes on the task of providing great answers in real time to the most common, recurring FAQ Questions
a user-friendly shopping experience
Streamlined, Simplified, and Self-Serve
Customers take the initiative in finding answers to their online shopping questions and resolve their own issues and execute purchases in a swift easy visual solution.
Focused on User Experience
Interactive answers using personal explainer video and image sliders to visually display and walk the user through resolving an issue, but also offers a solution to execute a task on their own.
