Deliver Self-Serve Problem Solving
Empower your customers to easily resolve problems
Streamline Your Customer Support
Unburden your customer service representatives
Provide Better Answers, Faster
Powerful A.I. delivers ultra-relevant answers
Boost the Lifetime Value
Monetize your customers with fast and easy
One-Click checkout features
Collect Better Data
Get detailed insights to see what your customers are doing and saying. Increase customer satisfaction.
We give your e-commerce customers the tools they need to quickly resolve customer service issues using easy, self-serve methods
A guided, simple-to-use,
automated visual ticket
resolution system. Tackles up
to 60% of your inbound tickets.
Solvpath Help Desk
A smart online AI driven knowledge base that delivers a satisfying
Simplifies the process of problem
solving to matter of clicks.
The ultimate customer service win-win.
the AI solution.
Most ecommerce customer support situations don’t require human interaction. Statistics show that
today’s e-commerce customers prefer not having to deal with a live customer service
agent to resolve simple issues. Let them take matters into their own hands!
of surveyed called
self-service a more
of surveyed said
preferable versus speaking to
a call center
of customers surveyed called
self-service a more convenient
means of resolving
customer support issues
of surveyed customers said
self-serve customer service
is preferable to speaking
to a call center representative
- Build custom support work flows
- Address a range of issues
- Troubleshooter and so much more…
SMART HELP DESK
- Get questions answered quickly
- View real time relevant questions
- Search by keywords or phrases
- Frictionless checkout for existing customers
- Product details pages
- Membership discounts
Reporting Data & Analytics
- Collect valuable data on customers support journey
- External data overlay to enhance reporting and insights
Choose a lifeline option and we’ll send your customer to your support team.
Solvpath is built by marketers, for marketers.
With over 10 years experience in the e-commerce space, we’re always looking for
ways to make things better.
solvpath is built by marketers, for marketers. With over 10 years’ experience in the e-commerce space, we’re always looking for ways to make things better.
get started now!
Complete a short form and let’s hop on a call
get in touch.
Want to learn more about Solvpath?
Let’s hop on a call