Provide Better Answers, Faster
Powerful A.I. delivers ultra-relevant answers
Deliver Self-Serve Problem Solving
Empower your customers to easily resolve problems
Streamline Your Customer Support
Unburden your customer service representatives
Boost the Lifetime Value
Monetize your customers with fast and easy
One-Click checkout features
Collect Better Data
Get detailed insights to see what your customers are doing and saying. Increase customer satisfaction.
We give your e-commerce customers the tools they need to quickly resolve customer service issues using easy, self-serve methods
A guided, simple-to-use,
automated visual ticket
resolution system. Tackles up
to 60% of your inbound tickets.
Solvpath Help Desk
A smart online AI driven knowledge base that delivers a satisfying
Simplifies the process of problem
solving to matter of clicks.
The ultimate customer service win-win.
A revenue generator tool that
offers a series of fully
automated outbound campaigns,
most available in a single click.
Reports and Analytics
the AI solution.
Most customer service situations don’t require human interaction. Statistics show that
today’s e-commerce customers prefer not having to deal with a live customer service
agent to resolve simple issues. Let them take matters into their own hands!
of surveyed called
self-service a more
of surveyed said
preferable versus speaking to
a call center
of customers surveyed called
self-service a more convenient
means of resolving
customer support issues
of surveyed customers said
self-serve customer service
is preferable to speaking
to a call center representative
- Revise orders in hold status
- Change shipping frequency
- Update billing information, and more…
SMART HELP DESK
- Get questions answered quickly
- View real time relevant questions
- Search by keywords or phrases
- Quickly resolve technical issues yourself
- Find out why a product is not working
- Provide suggestions to fix it
SOLVPATH MARKET PLACE
- Quick sale for existing customers
- Product information
Choose a lifeline option and we’ll send your customer to your support team along with a summary.
Solvpath is built by marketers, for marketers.
With over 10 years experience in the
e-commerce space, we’re always looking for
ways to make things better.
solvpath is built by marketers, for marketers. With over 10 years’ experience in the e-commerce space, we’re always looking for ways to make things better.
get started now!
Complete a short form and let’s hop on a call
get in touch.
Let’s hop on a call