Provide Better Answers, Faster

Powerful A.I. delivers ultra-relevant answers

Deliver Self-Serve Problem Solving

Empower your customers to easily resolve problems

Streamline Your Customer Support

Unburden your customer service representatives

Boost the Lifetime Value

Monetize your customers with fast and easy 

One-Click checkout features

Collect Better Data

Get detailed insights to see what your customers are doing and saying. Increase customer satisfaction.

Our Solutions.

We give your e-commerce customers the tools they need to quickly resolve customer service issues using easy, self-serve methods

Solvpath

A guided, simple-to-use,
automated visual ticket
resolution system. Tackles up
to 60% of your inbound tickets.

Solvpath Help Desk

A smart online AI driven knowledge base that delivers a satisfying 
self-serve experience.

Solvpath Troubleshooter

Simplifies the process of problem 
solving to matter of clicks.
The ultimate customer service win-win.

Solvpath Outbound

A revenue generator tool that 
offers a series of fully 
automated outbound campaigns, 
most available in a single click.

Reports and Analytics

Get vital, real-time insight into
campaigns, products,
or services.

solvpath:
the AI solution.

Most customer service situations don’t require human interaction. Statistics show that 
today’s e-commerce customers prefer not having to deal with a live customer service 
agent to resolve simple issues. Let them take matters into their own hands!

0%

of surveyed called
self-service a more
convenient means
of resolving
customer support
issues

0%

of surveyed said
self-serving is
preferable versus speaking to
a call center
representative

of customers surveyed called
self-service a more convenient
means of resolving
customer support issues

0%

0%

of surveyed customers said
self-serve customer service
is preferable to speaking
to a call center representative

solvpath: easily
integrated.

Your Solvpath System can be put into place in the matter of days. Call us now to learn how.

SOLVPATH

  • Revise orders in hold status
  • Change shipping frequency
  • Update billing information, and more…

SMART HELP DESK

  • Get questions answered quickly
  • View real time relevant questions
  • Search by keywords or phrases

TROUBLESHOOTER

  • Quickly resolve technical issues yourself
  • Find out why a product is not working
  • Provide suggestions to fix it

SOLVPATH MARKET PLACE

  • Quick sale for existing customers
  • Product information

NOT SELF-SERVICABLE?

Choose a lifeline option and we’ll send your customer to your support team along with a summary.

  • Email
  • Call
  • Chat

why choose
solvpath?

Solvpath is built by marketers, for marketers.
With over 10 years experience in the
e-commerce space, we’re always looking for
ways to make things better.

solvpath is built by marketers, for marketers. With over 10 years’ experience in the e-commerce space, we’re always looking for ways to make things better.

User-friendly
cost-effective
powerful-analytics
User-friendly
cost-effective
powerful-analytics
0
Tickets Resolved
0
Self-Service Rate​
100
Cost-Savings​
0
How much can you save each week with solvpath?

get started now!

Complete a short form and let’s hop on a call

get in touch.

Want to learn more about Solvpath?
Let’s hop on a call
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